MTBC Brings Artificial Intelligence to Medical Practices
Intelligent Virtual Assistant Saves Time While Placing the
“Our vision with Allison – our AI-empowered virtual assistant – is to enable healthcare providers to practice more efficiently and deliver a higher level of patient care,” said
In addition to responding to a simple voice prompt to provide physicians with briefings on their daily schedules, pull up a list of the provider’s tasks to be completed, and offer a rundown on any orders needing signature from the provider, Allison takes administrative support a step further. Through voice processing capabilities known as intuitive dictation, Allison applies machine learning to automatically update a patient’s medical record in four key areas of every patient encounter: vital signs, review of systems, physical exam, and refilling medications.
Though voice recognition has been used in the clinical setting for nearly a decade, that capability alone has not effectively addressed two of the most common pain points that physicians and patients report, namely the time required to give verbal commands for each discrete data field in which a provider needs to enter information, and the distraction that digital data entry creates during appointments. By adding natural language processing capabilities akin to those used in Apple’s Siri, Amazon’s Alexa and the Google Assistant, MTBC’s Allison allows physicians to conveniently prompt the virtual assistant to enter pertinent data from the patient encounter and fill in the applicable fields within the medical record saving time and ensuring that the patient remains the center of attention throughout the visit.
“The advent of EHR has created great potential when it comes to healthcare data management and analysis, but unfortunately, the transition also has increased provider and staff workloads and limited face-to-face interactions, which directly impacts patient satisfaction,” Chaudhry said. “With Allison, physicians now have an AI-powered extension of themselves, offering solutions for a more effective, efficient, error-free patient encounter that shifts the focus back to the physician-patient relationship.”
talkEHR — MTBC's next generation SaaS EHR solution — is offered completely free of cost to U.S. healthcare providers. talkEHR users are also eligible to upgrade to MTBC's premium, end-to-end medical billing solution, which is offered at one of the lowest price points in the industry. Healthcare providers interested in learning more about talkEHR can watch one of MTBC’s testimonial videos or visit www.talkEHR.com for additional information.
MTBC is a healthcare information technology company that provides a fully integrated suite of proprietary web-based solutions, together with related business services, to healthcare providers. The company’s integrated Software-as-a-Service (or SaaS) platform helps customers increase revenues, streamline workflows and make better business and clinical decisions, while reducing administrative burdens and operating costs. MTBC's common stock trades on the
For additional information, visit www.mtbc.com.
Siri®, Apple®, Alexa®, Amazon®, and Google® are registered trademarks and their use does not imply an endorsement or approval of MTBC, its products or this press release.
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